Contact us
Questions about an order, shipping, or a product issue? Send us your order number and a few clear photos if the item arrived damaged, defective, or misprinted.
Email us (Recommended)
Email is the best way to reach us, especially for order questions or product issues. It helps us keep your order details and any photos together so we can better assist you.
Please include your order number, if you have one, and photos of any product issue. You can also use the contact form below.
We’ll reply as soon as possible.
Call us
Prefer to talk? Reach us at +1 (888) 485-4074 during our phone hours.
Monday–Friday, 7:00–11:00 a.m. Eastern Time (ET)
If we’re unable to answer, or you’re contacting us outside these hours, please email support@petieer.com so we can follow up.
Send a message
Company
Frontieer Limited trading as Petieer.
17 Canton Road,
Rooms 05-15, 13A/F South Tower, World Finance Centre
Tsim Sha Tsui, Kowloon
Hong Kong